Dean & Sarah's Feedback on 11-day Best of China Tour

Customer: Dean & Sarah ( America )      Tour Dates: 2011-04-15

Tour Itinerary: 11-day Best of China Tour

Dear Andy and Nancy,

We want to thank you for providing us with such a wonderful China tour. It was one of the best travel experiences that we've had. We do have some comments which might be of help to you.

In regards to the restaurants, we were under the impression that they had been chosen by your office rather than the local guide. However this did not seem to be the case in every location. The best lunchtime dining experience was in Guilin. Our guide, Carol, suggested this and we especially liked the small intimate feeling of the place as compared to the open, larger restaurants which seemed suited more for tour groups. Lisa in Xian was most innovative by showing us pictures of the traditional dishes and allowed us to choose the ones we had an interest in before arriving at the restaurant. All our meals in Xian were good.

All your hotel selections were perfect for us. The Shangri-La Golden Flower in Xian was the only one we had a problem with and that is one we chose ourselves... The Sofitel in Shanghai was the perfect location with an excellent room, good service and the best restaurant of all the hotels we stayed in. The guides all did their job, were on time and were very courteous. We were somewhat put-off by the personal questions they would ask, but we think this was their way of trying to be friendly. We felt the most professional guides were Carol in Guilin, and James in Shanghai.

Overall, the China trip was wonderful and we want to thank you both very much for your time and patience through the planning phase.


Dean & Sarah

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